2021 State of Automatic Speech Recognition

Insight from 400 decision makers using ASR. Report by Opus Research

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Learn about current and future uses of ASR and the criteria being used for partner selection

FROM TOOL TO TACTIC

Speech recognition adoption is increasing as more enterprises see its strategic value

85%

believe ASR is important/very important to their enterprise strategy.

80%

accelerated adoption of ASR due to Covid-19.

73%

will increase/significantly increase ASR spending.

THE BIG PICTURE

The survey and analysis reveal:

  • How your peers are currently using speech recognition

  • Where they are currently extracting the value from ASR

  • Where they are strategically looking to expand ASR

  • What you should look for in vetting ASR providers

Report Resources

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See how others are getting value out of voice

Download the full report and discover new opportunities with ASR.

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